Pe-De: A User-Friendly Web Application for Complaint Management in Depok

Pe-De is a streamlined complaint management system designed to bridge the gap between Depok residents and city officials. Through its intuitive interface, residents can easily submit complaints categorized by type and location. The system then efficiently routes these complaints to the relevant departments for prompt action.

Empowering Residents with a Voice

Pe-De empowers residents by providing a convenient platform to voice their concerns. Residents can effortlessly:

• Report Complaints: Residents can seamlessly report various issues such as sanitation, infrastructure, security, and more through the platform.

• Categorize Complaints: The system allows complaints to be categorized based on type and location for streamlined handling.

• Track Complaint Status: Residents can monitor the status of their complaints in real-time and receive updates on their progress.

• Receive Notifications: The system sends notifications to residents regarding complaint updates, including resolution notifications.

Github :

https://github.com/fxttn05/Pengaduan_Depok

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